Supervision

I'm back in the field, more or less, closing out open calls with our new Special Ops Engineer. This means I'm backup troubleshooting help, on point for phone calls to other "agents", and the local authority on what (not) to put on your paperwork.

It also means that I sit around watching someone else work. I don't need to practice changing consumables, or taking off dress panels. And while I can probably do it faster (and in my sleep), that's not the point. I'm there to supervise, and step in when things get ugly.

I'm grateful for the step-wise reintroduction to my old job. I think it's good for my confidence and better for the new engineer's. Hopefully we'll knock out the rest of the open issues, I'll pack up my monster, and I'll finally be released from weekly conference calls, large international emails, and allowed to negotiate my own schedule once more.

I've got to say... I don't mind my real job, so far. It's very different to be working on an issue that you firmly believe can and will be resolved. Perhaps not easily, nor in a timely manner, but knowing there's an answer out there makes a huge difference to me.